Job Description

An international freight forwarding company is actively seeking an Air and Ocean Export Manager at Freight Forwarder to join their facility near Atlanta International Airport .

Responsibilities of Air and Ocean Export Manager – Freight Forwarder

• Responsible for daily supervision of Export operations activities to ensure efficient allocation of resources and compliance with policies and procedures.
• Monitors and reviews employees’ work activities through individual meetings and group meetings to ensure that all work activities are proceeding smoothly to plan.
• Coordinates activities air export operations within air export division in accordance with HMA Manual and related OCMM Matrix.
• Handles and answers questions from customers via phone and e-mail.
• Reviews and analyzes customer’s needs to determine the best handling process per their needs.
• Arranges and coordinates the schedule.
• Instructs booking procedures and operations procedures to staff.
• Receives customer’s freight pick up call and arranges an actual freight pick up with contact to the local trucker.
• Makes on-hand report sheet for record keeping of actual freight arrival.
• Prepares shipping information to shipper, consignee and handling agent at destination country.
• Communicates to overseas agents for the quote request, change and etc.
• Reserves the space in airline in advance.
• Negotiates with vendors for services and rates.
• Communicates with overseas agent regarding the inquiries.
• Updates and advises customers as needed.
• Prepares all documentation required and makes sure everything is correct and accurate.
• Reviews documents related to customer’s dangerous goods shipments.
• Makes sure that all paperwork is completed in compliance with customs regulations.
• Maintains TSA and FAA regulation with issuing a correct certificate and documents at current effective, having a routine meeting with visiting TSA and FAA inspector.
• Analyzes profit and loss and reports to Branch Manager.
• Maintains a good relationship with Trucker Company, shipper, and overseas agents.
• Prepares various reports, such as top 10 customers, and submits to Branch Manager.
• Coordinates settlement for air export traffic between shipments, other department staff.
• Other duties as assigned

Qualifications of Air and Ocean Export Manager – Freight Forwarder

• Associate Degree or equivalent
• 10 years experience in International Export operation in freight forward industry
• Strong leadership skills in team environment and skills to bring positive atmosphere to the team
• Ability to be flexible to work effectively with wide variety of people and to work responsibly and effectively in a multicultural environment
• Excellent communication (Speaking, Writing, Reading, Listening) and presentation skills
• Ability to multi-task and perform duties efficiently
• Team-worker, Detail-oriented, Responsible, Punctual, Self-motivated
• Proficient in Microsoft Office suite, especially Excel
• While performing the duties of this job you may be required to intermittently sit, stand, walk, lift up to 25 pounds, lift in excess of 25 pounds with a lift assist, climb stairs, use hands to handle or feel parts/equipment, reach with hands and arms, stoop, kneel, crouch, bend at the waist, talk and hear. You may also be required to use close vision, distance vision, color vision, depth perception, and peripheral vision.

Activ8 Recruitment & Solutions / Renaissance Resources Inc. has been a trusted leader in North American recruiting for Japanese businesses for over 25 years. We specialize in connecting top talent with companies in the Automotive, Electronics, Food & Beverage, Logistics, Manufacturing, Oil & Gas, Banking & Finance, and Entertainment industries. Our client-focused approach ensures that we understand your unique needs, whether you’re a company seeking skilled professionals or a candidate looking for the right career opportunity. By working closely with each individual, we provide tailored solutions that drive success.

We screen ALL Candidates to verify the validity of each applicant's provided information. Upon submitting your resume, we will contact only those candidates that we deem qualified for our client. If we do not contact you, we do not see the fit for the position. If we are unable to reach you in a reasonable timeframe, you will be eliminated from the pool of potential candidates. All offers of employment may be contingent upon successful completion of a background check in compliance with applicable laws.

We prioritize direct applicants; third-party resumes may not be reviewed.

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