Job Description

***** LOCALS ONLY ******

THIS IS A DIRECT BANKING CLIENT REQUIREMENT !

Those authorized to work without sponsorship are encouraged to apply please.

Please call directly or apply here - Shaily Sharma -- || 908-487-4334

Email : Shaily@zilliontechnologies.com

Business Process and Documentation Specialist

Location : Remote and Onsite Twice a week ( Vienna, VA // Winchester, VA //Pensacola, FL )

Duration : Long term ongoing with no end date

We are seeking a highly skilled and detail-oriented Process and Documentation Specialist to join our HR Operational Risk team. The ideal candidate will play a crucial role in creating and documenting processes, ensuring that our operational risk management strategies are effectively communicated and maintained. This position requires a strong understanding of process development, documentation best practices, and familiarity with enterprise and operational risk management.

Key Responsibilities:

• Develop, document, and implement HR operational processes to enhance efficiency and compliance within the team.

• Collaborate with HR and risk management stakeholders to gather and analyze existing processes, identifying areas for improvement and standardization.

• Create clear and concise process documentation, including flowcharts, standard operating procedures (SOPs), and work instructions using appropriate tools.

• Utilize SharePoint and Adobe platforms to manage and disseminate documentation, ensuring easy access for stakeholders.

• Provide project coordination support to the HR Risk Officer and his leads in support of process optimization and documentation initiatives.

• Facilitate process audits and evaluations to ensure adherence to established workflows and regulatory requirements.

• Develop roadshow materials and provide input for information sessions for HR stakeholders on new processes and documentation tools to promote best practices.

• Stay updated on industry trends and regulatory changes related to enterprise and operational risk management that may impact HR processes.

• Assist in the integration of process documentation with risk frameworks and metrics.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.

• Proven experience in process documentation, development, and analysis within an HR or operational risk environment.

• Strong understanding of enterprise and operational risk management principles.

• Proficiency in process mapping and documentation tools, with a strong command of SharePoint and Adobe platforms.

• Excellent organizational skills and attention to detail, with the ability to manage multiple projects simultaneously.

• Strong written and verbal communication skills with an ability to convey complex information clearly.

• Ability to work collaboratively in a team-oriented environment and engage effectively with diverse stakeholders.

• Proficient in Microsoft Office Suite and other relevant software tools.

Preferred/Desirable:

• Certification in process improvement methodologies (e.g., Lean, Six Sigma) is a plus.

• Previous experience working in an HR or operational risk team is highly desirable

Thanks,

Shaily Sharma

Zillion Technologies Inc.

Asst. Director Talent Acquisition

Shaily Sharma -- || 908-487-4334

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