Customer Service Representative Job at Integration International Inc., Indianapolis, IN

UGJMK21wMFNDQ2JzRGt3eHhUZ1FYOThQMUE9PQ==
  • Integration International Inc.
  • Indianapolis, IN

Job Description

Description:

Duration: 7+ months (Possible Extension)

Pay Rate: $16.00/hour on W2

Summary:

As a Customer Service Representative for company, the role focuses on delivering high-quality support via phone and email, resolving user issues efficiently, and assisting with technical navigation of the company platform. Key responsibilities include handling inbound inquiries, assisting with account access, supporting program-specific questions, and guiding users through Health Surveys. The position requires strong communication skills, attention to detail, and a customer-first attitude in a hybrid work environment.

Shift Available:

  • 8:30 AM – 5:00 PM
  • 9:00 AM – 5:30 PM
  • 9:30 AM – 6:00 PM
  • 10:00 AM – 6:30 PM
  • 11:00 AM – 7:30 PM
  • 12:30 PM – 9:00 PM

Key Highlights:

  • Respond to and resolve customer inquiries via phone and email
  • Guide users through registration, login, and platform navigation
  • Collaborate with internal teams on escalations and complex issues
  • Maintain accurate records of customer interactions
  • Perform outbound calls to support Health Survey completion

Requirements:

  • High School Diploma or GED
  • 1–3 years of call center or customer service experience (preferred)
  • Proficiency in MS Word and Excel
  • Excellent verbal and written communication
  • Must have a private, hardwired home office setup (for remote work)
  • Background check and drug screening required

Interview Format: Video Conference

Job Tags

Work at office, Remote work, Home office, Shift work,

Similar Jobs

FAITHFUL COMPANION MEMORIALS INC

Driver and CSR Job at FAITHFUL COMPANION MEMORIALS INC

 ...Tuesdays, 8am-4:30pm. We are a family-owned company providing high-level, compassionate care for pets and their families. The Driver/CSR...  ...upon completion of cremation services. This is an excellent entry-level position for anyone with an interest in Funeral Service.... 

Upward Health

Licensed Clinical Social Worker Job at Upward Health

 ...person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our...  ...Job Title & Role Description: The Licensed Clinical Social Worker (LCSW) at Upward Health plays a crucial role in assessing and addressing... 

Optomi

Business Analyst Job at Optomi

 ...infrastructure and digital transformation space, is seeking a Business Analyst to support a high-impact data governance initiative....  ...Experience working with Power BI , Tableau , or other reporting/analytics tools (preferred) Familiarity with ERP systems or... 

Corestaff Services

Electrician Job at Corestaff Services

 ...We are currently seeking a skilled and licensed Journeyman Electrician to join our team in Conroe, Texas. This contract position plays a key role in maintaining and repairing electrical systems across our manufacturing facility, ensuring operational efficiency and safety... 

SITE Staffing Inc.

Direct Hire Recruiter Job at SITE Staffing Inc.

 ...Now Hiring: Senior Recruiter Direct Hire Search Team &##128205; Milwaukee, WI | West Allis, WI With over 25 years of excellence in staffing, SITE Staffing is Southeastern Wisconsins go-to agency for connecting top talent with outstanding companies. Were trusted...