Job Description

Position: Customer Service Representative

Location: Carson, CA 90746

Duration: 6 Months

Job type: Contract

Work Type: Onsite

Schedule: 7-4 or 8-5

Payrate-$23.00/Hr-$23.00/Hr

Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is an international technology group with three core businesses: aerospace, defense, and security. It develops, produces, and markets engines and equipment for air and space, defense electronics, and security solutions.

Job Description:

Summary:

Working in a fast-paced environment, this position will be the point of contact for customer interaction and will be required to work with various departments to provide quality service and deliver orders on time.

Duties:

• Responsible for sales cycle (quotation, order entry, process shipping docs, invoicing, follow up with the customer, etc)
• Answer customer inquiries in a timely manner
• Maintain customer relations
• Remedy customer issues; Communicate and coordinate with internal departments
• Act as backup for front desk (i.e., covering phones, greeting visitors); Cold call customers; Work with customers to understand and anticipate future needs.

Experience: 0-2 years

• Entry level job with little or no prior relevant work experience
• Acquires basic skills to perform routine tasks
• Work is prescribed and completed with little autonomy
• Works with either close supervision or under clearly defined procedures

TekWissen® Group is an equal opportunity employer supporting workforce diversity.

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