Desktop Support Analyst Job at HCM Staffing and Consulting Group, Big Rapids, MI

TXJINW01QWJDU1hqQmtrM3h6OFZXdDhKMlE9PQ==
  • HCM Staffing and Consulting Group
  • Big Rapids, MI

Job Description

Job Summary:

The Desktop Support Analyst is responsible for providing 2nd and 3rd level technical support for the end users regarding issues with hardware and software for desktop and laptop computers, network connectivity from home and office, all types of printers, corporate email, and a multitude of software applications, including but not limited to, all Microsoft Office products.

Job Duties:

  • Provide senior-level day to day support for the end users in regards to their hardware and software needs and applications
  • Assist the end user in a timely resolution of any issues they may have regarding software and or hardware problems
  • Document and record procedures for new hardware and software; configure, deploy and support Blackberry's, Windows Mobile Devices, Android, and iPhones for all users
  • Work with Configuration Management systems servers such as SCCM & Altiris
  • Maintain Universal Computer image and Software Packages
  • Monitor and report on Software/Hardware compliance; and administer software updates and patch management for desktop environment.

Job Qualifications:

  • In-depth knowledge interacting with a variety of hardware and software platforms, including Microsoft Windows operating system, device drivers, and associated peripherals
  • In-depth knowledge of the Microsoft Office suite of applications, Word, Excel, PowerPoint, Outlook
  • Ability to configure and troubleshoot email clients such as Microsoft Outlook; and in-depth knowledge of Active Directory administration.

Job Tags

Similar Jobs

Helen Ross McNabb Center

Therapist / Counselor (Master's) Claiborne, Cocke, Hamblen, Sevier Job at Helen Ross McNabb Center

 .... Licensure Support & Career Growth Free Clinical Supervision for licensure-track professionals Licensed Clinicians (LPC, LMFT, LCSW): Start at a significantly higher pay rate Want to supervise? Well pay you to provide supervision to other clinicians... 

Compass Health Network

Primary Care Clinic Nurse - LPN Job at Compass Health Network

The Nurse LPN Outpatient is part of the person-centered integrated care team and provides office-based specialized services to primary...  ...scope of practice Serve as medical/nursing consultant to clinical services staff and persons served Contact patients who have... 

Newt Global LLC

Senior Data modeler Job at Newt Global LLC

 ...Title:- Senior Data modeler/architect - Business SME (Only W2 or SCorp) Location:- Irving TX (Hybrid Role) Long Term Contract Key Responsibilities: Design and develop conceptual, logical, and physical data models to support transactional, analytical, and reporting... 

Watco

Trainmaster Job at Watco

 ...Newsweek Competitive compensation and benefits Paid on-the-job training with peer trainers Operations training at the Safe...  ...requested or required Machines, Tools, Special Equipment, Personal Protective Equipment Used ~ PPE; hard hat, vest, safety glasses... 

DSJ Global

EHS Specialist Job at DSJ Global

EHS Specialist required for leading Pharmaceutical Company ~ EHS Specialist ~ Onsite in Exton, Pennsylvania ~$75,000 - $84,000 per year A leading pharmaceutical company is seeking an EHS Specialist to join their growing team. The EHS Specialist will...