Desktop Support Technician Job at SISL Global, Manteca, CA

TTdMOWxwd2ZBQ0hxQkVzMXhUZ1pYdDRLMGc9PQ==
  • SISL Global
  • Manteca, CA

Job Description

Key Responsibilities:

· Provide technical support for desktop/laptop hardware, software, and peripheral

issues.

· Diagnose and resolve advanced technical issues escalated from the support team.

· Install, configure, and maintain operating systems, software applications, and system updates.

· Perform root cause analysis to identify recurring technical problems and develop solutions.

· Excellent in troubleshooting break/fix issues of windows and mac computers

· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.

· Collaborate with IT team members on projects, upgrades, and implementations.

· Maintain accurate records of work performed, issues, and resolutions using the company's

ticketing system.

· Provide remote support and troubleshooting for users working from home or in the field.

· Train and mentor junior support technicians as needed.

· Ensure compliance with IT policies, security protocols, and best practices.

· Perform routine maintenance and inspections to ensure optimal performance of equipment

· Build and maintain strong relationships with end users and ensure user satisfaction

Qualifications:

· Associate or bachelor’s degree in information technology, Computer Science, or related

field, or equivalent work experience.

Job Tags

Work experience placement, Remote job,

Similar Jobs

elite personnel

Front Desk Administrator Job at elite personnel

Front Desk Administrative Assistant ______________________________________________________________________________ Summary The position serves as the first point of contact for the firm and plays a key role in supporting day-to-day operations. This position provides...

Quadrant IQ Solutions LLC

PySpark Developer Job at Quadrant IQ Solutions LLC

 ...Experience ~9+ years of experience in PySpark and large-scale data engineering ~ Demonstrated work with Azure Data Services (ADF, Databricks, etc.)~ Prior background in banking or financial services (mandatory)~ Strong SQL and familiarity with NoSQL databases... 

BURKE + CO.

Executive Assistant to CEO - SaaS Company Job at BURKE + CO.

 ...BURKE+CO. THE GIST: Our client, a Bay Area based SaaS startup, seeks a top-notch Executive Assistant to support their CEO. This role will expertly manage the CEO's schedule & priority list, act as an extension of the executive team, and collaborate effectively... 

Barton Associates - The Locum Tenens Jobs & Staffing Leader

OB/GYN - Arizona Job at Barton Associates - The Locum Tenens Jobs & Staffing Leader

 ...Travel to Arizona for your next locum tenens opportunity! Our client is looking for an OB/GYN to begin coverage in early August. Hours include 8a - 5p shifts with some 24 hour call coverage. The selected locum will be handling low/high risk pregnancies, C-sections, colposcopies... 

Pampered Auto Transportation LLC

NEMT driver Job at Pampered Auto Transportation LLC

 ...people, this is a good fit for you. Role Description This is a part-time role for a Non-Emergency Medical Transportation (NEMT) driver located in Muskegon, MI. The NEMT driver will be responsible for safely transporting clients to and from medical appointments and...