End User Support Specialist Job at Yochana, Bloomfield, CT

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  • Yochana
  • Bloomfield, CT

Job Description

We are currently looking for a strong end-user device support professional with proven experience in both executive support and engineering support roles. The ideal candidate should have hands-on experience with enterprise-level device management and endpoint support technologies.

Key Requirements:

Mobile Device Management (MDM):

Hands-on experience in configuring, deploying, and managing mobile devices.

Strong understanding of policies, compliance settings, and device enrollment.

Operating Systems:

Mac OS expertise is a must, including troubleshooting, imaging, and configuration.

Endpoint Management Tools:

Experience with Microsoft Endpoint Manager (Intune).

Experience with SCCM/MEMCM for device deployment and patch management.

Jamf Experience:

Expertise in managing Mac devices using Jamf Pro.

Experience in creating policies, scripts, and configuration profiles via Jamf.

Executive Support:

Ability to support senior executives and VIPs with device, connectivity, and application issues.

Engineering Support:

Experience supporting software engineering teams, including managing dev tools, access, and development environments.

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