The Field Service Technician is responsible to assemble, repair, align, and troubleshoot equipment and promote Geiger services and products through customer contact.
Duties and Responsibilities
· Demonstrate and promote Geiger’s core values (Continuous Improvement, Customer Focus, Personal Accountability, and Teamwork).
· Perform Precision overhauls of Pumps, Valves, Agitators, and other rotating equipment in house and at customer site.
· Install fluid process equipment at industrial customer sites. Includes installation of pumps, valves, piping modifications, and other process equipment.
· Install and perform service on wastewater equipment at customer sites. Includes installation and service of pumps, valves, piping, lift stations, mixers, clarifiers and other wastewater equipment.
· Perform precision laser alignment of pumps and motors, and other power transmission systems both in-house and at customer site.
· Perform new equipment build-ups. Mount pumps and motors to equipment base and perform alignment. Build automated valves systems.
· Install mechanical seals, couplings, V-belts, bearing seals, relief valves and other accessories both in house and at customer site.
· Troubleshoot fluid process equipment problems and prepare recommendations for repair or replacement.
· Assist customers during new equipment start-ups.
· Estimate hours required to complete work and determine whether repairs qualify for warranty consideration.
· Respond to customer inquiries regarding service work, repair parts and pump operation.
· Determine level of expertise required to perform work; request assistance from engineering, electrical or other staff as needed to ensure safety and customer requirements are met.
· Work with Customer Service and Inside Sales Representatives to schedule service work.
· Accurately prepare required customer and Geiger documentation.
· Maintain and perform preventative maintenance on service equipment and tools.
· Maintain clean and organized work area.
· Assist co-workers in acquiring new skills, expanding current knowledge and increasing their understanding of equipment utilized in systems automation.
· Perform other duties as assigned.
Job Specifications
· Associate degree in a related field, three to five years related experience and/or training; or equivalent combination of education and experience.
· Experience repairing fluid process equipment, including pumps and valves.
· Understands the interaction between the various parts of a system such as fluid power, mechanical, electrical/electronic and the interfacing required for operation.
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· A valid driver’s license.
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Compensation details: 70000-85000 Yearly Salary
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