Job Description

Adecco has partnered with a Global K- Beauty Brand to grow their market share in US. This is a Full Time, Direct Hire (Onsite) position. This company will be operating as a startup with the resources and brand of a top company in the space. Tons of growth potential. Beautiful office space in Downtown LA.

**Seeking candidates with direct leadership in offline retail, Sales Strategies to drive revenue growth, and U.S. store management

Compensation: $100k-$150k/yr, 15% target bonus

Job Summary

We are seeking an experienced Head of Sales to oversee our retail operations, drive revenue growth, and enhance the customer experience in our U.S. stores. This role will be responsible for managing offline store operations, handling customer service and claims, overseeing sales performance, and acting as a key bridge between the U.S. team and headquarters in Korea.

What You’ll Do

• Oversee and manage operations of U.S. offline stores, ensuring smooth and efficient performance
• Develop and implement sales strategies to drive revenue growth and market expansion
• Lead customer service operations, handling customer interactions, feedback, and claims management
• Monitor and analyze sales performance, profit & loss (P&L), and key financial metrics to optimize profitability
• Work closely with cross-functional teams, including merchandising and marketing, to enhance the in-store customer experience
• Communicate and collaborate effectively with headquarters in Korea, serving as the key liaison for sales and operational initiatives
• Lead, mentor, and develop the sales team to achieve company objectives

Qualifications

• Bachelor’s degree in Business, Sales, Marketing, Retail Management, or a related field
• 7+ years of experience in retail sales, store management, or sales strategy, preferably in the beauty industry
• Strong understanding of U.S. retail operations, customer service, and P&L management
• Proven leadership experience with a track record of driving sales and improving customer experience
• Excellent communication and negotiation skills, with the ability to work cross-functionally and internationally
• Ability to analyze sales data and implement strategies for business growth

Preferred Qualifications

• Experience in the beauty, cosmetics, or skincare industry
• Familiarity with both DTC (Direct-to-Consumer) and retail store operations
• Bilingual in English and Korean is a plus

Benefits

PTO

401(k)

401(k) matching

Dental insurance

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Relocation assistance

Vision insurance

8 hour shift

Monday to Friday

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

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