Job Title: Network Technician/Network Analyst/Field Network Technician
Location: Ames, IA (Day 1 Onsite)
Mode: Contract
Responsibilities:
· Respond to ServiceNow incident tickets.
· Patching cable installation and recovery.
· Installing power leads.
· Installing, removing or swapping equipment.
· Locating and or identifying network circuits and tagging the demark location.
· Troubleshooting and patching power cables;
· Identifying a switch port location;
· Pinging key Devices and performing DNS lookups
· Troubleshooting, installing, and where necessary removing equipment and/or components; and during troubleshooting perform visual checks for hardware failure lights or console error messages, power status and hardware labels wherever Contractor is providing dedicated support or when Contractor’s technician is at the site
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