Job Description

We are assisting an affiliated ministry, Hope for Brighter Tomorrows (also in Rancho Santa Margarita, CA) in filling a Ministry Coordinator position. This position supports the overall functioning of Hope for Brighter Tomorrows (HBT) by managing multiple ongoing projects as assigned, with the purpose of supporting the Director of Programs & Operations, Director of Content & Church Outreach and the Events Manager. The Ministry Coordinator will be responsible for performing ministry administrative and coordinator duties in and out of the office.

Essential Functions:

• Assist with ministry events, such as BREATHE Retreats and BREATHE Zoom Calls. This includes being flexible regarding tasks as well as event timing, which occasionally occur in the evenings and on weekends. 
• Ensure that BREATHE correspondence and inquiries are responded to in a timely, appropriate, and caring manner, including via social media channels.
• Process BREATHE orders, changes, and refund requests via mail and phone in accordance with ministry policies and procedures.
• Assist with the daily operations of the office, including maintaining the kitchen and copy room, monitoring and ordering supplies and snacks for HBT, ensuring supplies remain well-stocked.
• Manage upkeep of the office library and resource closet. 
• Manage transcripts by verifying accuracy of electronic transcription services, correcting grammar, and finalizing the format for maximum readability.
• Assist leadership team by completing expense reports in a timely and accurate manner.
• Assist with keeping ministry filing systems (print and digital) organized and up-to-date.
• Assist with quality control check and proofreading of all public-facing ministry assets. Perform editing functions as needed.
• With each project, ensure communication and follow through with all stakeholders.
• Provide timely feedback to the supervisor regarding service failures, system issues and customer concerns.
• Assist with special assignments, which may include research assignments to support the President and the Director of Programs & Operations.
• Assist the Events Manager in ensuring a seamless registration process, maintaining correspondence with participants, assisting with event set-up/tear down, attending occasional local events, and generating post-event reports.

Competencies:

• Maintains a high level of integrity and highly ethical standards.
• Strong time management and organizational skills in which there is a high degree of personal responsibility and ownership in one’s daily work as well as a high-capacity approach to work.
• Must have strong problem-solving skills to manage multiple tasks independently with limited oversight, acting quickly and effectively as issues arise.
• Have a proactive approach, able to look ahead and see things that need to be done or communicated.
• Possesses exceptional skills in navigating interpersonal dynamics with genuine kindness, humility, respect, and compassion. Understands and adapts to various workstyles within the team.
• Flexible, team-oriented contributor who maintains positive communications in a highly collaborative environment with supervisors, other team members, volunteers, and event participants.
• Highly attentive to detail, with excellent written and verbal communication skills.
• Proficient in Microsoft Office, iMovie, Evernote, Canva. Adobe Illustrator knowledge a plus.
• Upholds a strict level of confidentiality and is highly trustworthy when handling sensitive and confidential information.
• Desire to learn new skills and become more proficient in existing skills.

Supervisory Responsibility:

This position has no direct supervisory responsibilities at this time.

Required Education or Experience:

· One to three years related experience.

Position Type/Expected Hours of Work:

This is a full-time, non-exempt position, and core days and hours of work are Monday through Friday, with occasional evening or weekend responsibilities. Hours TBD with supervisor.

Work Environment:

This position works in an office environment. The role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.

Travel:

Travel is primarily local during the business day.

Salary: $20 - $22 per hour DOE

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