Reservations Agent Job at IGT Solutions, Knox County, TN

TjdmNG5aVWNEeVh1QWtreHh6MFdYTjRMMlE9PQ==
  • IGT Solutions
  • Knox County, TN

Job Description

Flights Agent:

Job Title: Call Center Agent - Travel Flights Specialist

Location: 9721 Sherrill Boulevard

Work From Office

Salary : Salary is $16 per hour in training, $18 per hour in production with

Knoxville

Job Type: Full-Time

About Us: [Your Company Name] is a leading travel agency dedicated to providing exceptional travel experiences to our customers. We specialize in offering comprehensive flight booking services, ensuring our clients enjoy seamless and stress-free travel.

Job Summary: We are seeking a motivated and customer-focused Call Center Agent to join our team. The ideal candidate will have a passion for travel and a knack for providing excellent customer service. As a Travel Flights Specialist, you will assist customers with flight bookings, answer inquiries, and resolve any issues related to their travel plans.

Key Responsibilities:

  • Handle inbound and outbound calls related to flight bookings and travel inquiries.
  • Provide accurate information about flight schedules, fares, and travel policies.
  • Assist customers in booking, modifying, or canceling flight reservations.
  • Resolve customer complaints and issues in a professional and timely manner.
  • Maintain up-to-date knowledge of airline regulations and travel industry trends.
  • Document all customer interactions and transactions in the CRM system.
  • Collaborate with team members to ensure a high level of customer satisfaction.

Qualifications:

  • High school diploma or equivalent; additional education in travel and tourism is a plus.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Proficiency in using computer systems and CRM software.
  • Flexibility to work various shifts, including evenings, weekends, and holidays.

Benefits:

  • Comprehensive training and ongoing professional development.
  • Training period: $16 per hour
  • Post-Training (Production): $18 per hour, with monthly performance-based incentives.
  • Health, dental, and vision insurance.
  • Paid time off and holiday pay.
  • 401(k) retirement plan with company match

Regards

Varsha Batra (Corporate Recruiter - India Team)

E.varsha.batra@igtsollutions.com

M : +91 - 8527123018 (Whatsapp CV)

Job Tags

Hourly pay, Full time, Work at office, Shift work, Afternoon shift,

Similar Jobs

Med Source Consultants

Family Medicine Physician - 3748 Job at Med Source Consultants

 ...Family Medicine Physician 3748 Part-time 20 to 25 hours *Family Medicine clinic in an underserved community doing amazing work. *20-25 hours/week on-site at Brighton, MA site, Of the listed hours, 16-20 clinical hours and 4-5 admin hours per week *Team with several... 

Pratt Institute

Director of Advancement Analytics and Operations Job at Pratt Institute

 ...goal of increasing operating and endowment funds. Pratt seeks a technically proficient and creative Director of Advancement Analytics and Operations (Director). The Director will ideate and create complex, customized reporting to analyze trends, identify and make... 

Tillys

Apparel Graphic Design and Production Assistant Job at Tillys

 ...corporate operations, dedicated to supporting both our retail and online stores. The RSC is where strategy meets execution. From trend...  ...are seeking a highly motivated Graphic Designer and Production Assistant to join our growing creative team! In this role, you will work... 

HALO Dx

Clinical Research Manager Job at HALO Dx

 ...Position Summary HALO Precision Diagnostics seeks a visionary Clinical Research Manager to lead and innovate in clinical research initiatives across advanced imaging modalities. This role is critical for driving the execution of investigator-initiated research (NCT 02... 

Stealth Startup

AI Engineer - Remote work Job at Stealth Startup

 ...San Diego or SF Bay Area preferred. The role is hybrid or remote, dependent on location. Were a startup at the intersection of mental health and technology, passionate about improving lives through innovative solutions. We integrate cutting-edge AI, biomarker research...